The Covid-19 pandemic has transformed the way businesses operate. Many users are now set up for the long term to work from the safety of their homes and businesses are now looking to stabilise their operations.

What’s the difference between Backups and Disaster Recovery?

It’s often thought that these were the same, however Backups and Disaster Recovery are two different things. Both should be addressed by every business.

Backups are a file recovery tool. They allow you to restore individual files/folders due to accidental deletion or file corruption.

Disaster Recovery allows you to recover from a catastrophic failure. Backups can act as part of your Disaster Recovery Plan but are not a replacement for it.


Where to start?

Make your team aware of what the data and disaster recovery plan is. This will make it easier for employees to understand the importance of how files are stored when working remotely. In the pre-COVID office, data backups most likely just happened! (aka your IT team or IT support partner had set this up to work automatically within your own network).

Investing in cloud backup, or using an external storage device for remote workers makes data recovery easier should files be accidentally deleted, or the data is corrupted.

Working with your IT partner you now need to review your backup procedures and ensure they are still relevant when your teams are working remotely.

With an increase in cloud adoption and the use of VPN connections to access network files – you need to ensure that any local files stored on laptops or desktops are also backed up.

Backing up remote laptops and desktops

There are many software solutions available on the market to back up your data – getting the right solution is critical when it comes to retrieving that data!

Our team can advise you on the best backup and recovery solutions to suit your business including:

  • Cloud backup versus external backup (drive) options
  • What’s the best software to use and why?
  • Determine if you only need to back up files or an entire hard drive
  • Cloud backup for Microsoft Office 365
  • Step by step assistance in recovering data (IT Support plan required)

IT Disaster Recovery Plan

Business continuity plans will cover the entire business, your IT disaster recovery plan needs to consider many situations to ensure you can recover quickly. You need to consider some basic steps to create the best plan:

  • Identify what you need to protect – these assets may include network equipment, software, hardware, cloud services, and your critical data
  • Categorise your critical data for example the impact of losing data which affects business operations will be high, whereas easily recreated data may be considered as low impact
  • Select the best disaster recovery setup and tooling to suit your business. Agree who owns this plan.
  • Assess the cost of protection against the cost of loss of data. This may include any GDPR data policies.
  • Communicate the plan


Protecting Business-Critical Data

Globally from March 2020 every business continuity plan was tested to the limit. The speed many businesses had to adapt to this new remote working regime was so fast and reactive, it’s only now that many have relaxed into this “new normal”.

At Turnkey we’ve been helping our customers ensure they are now set up for the long term adjustment to remote working. Reviewing how you protect business-critical data is key as many have opted to continue with remote working.

Get in touch with the team to learn how we can support your business for all your IT support needs.

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Post by Sooz Kinsella

Sooz has worked at the core of innovation in software technology for over 20 years. Her passion lies in delivering great customer journeys and automating processes.