In Microsoft Teams, teams are groups of people that connect for work, projects or common interests.

Overview of teams and channels

Teams are made up of two types of channels — standard (available and visible to everyone) and private (focused, private conversations with a specific audience).

Each channel is built around a topic like “Team Events,” a department name, or just for fun. Channels are where you hold meetings, have conversations, and work on files together.

Try it out – TABS

Channels are where you hold meetings, have conversations, and work on files together.

At the top of each channel, you’ll find tabs. These are links to your files, apps, and services.

Watch the video to learn more.

Using private channels

If you need to have focused, private conversations with specific people on your team, create a private channel.

Most channels are standard ones. With a private channel, members of the team must be specifically added to participate in it and see content and to see it appear in the list of channels.

Watch the video to learn more.

Tip: Send email to a channel

Declutter your inbox by sending an email directly to everyone in a channel. This keeps important communications together in one place for easy access.

Watch the video to learn more.

Getting the most from Microsoft Teams

At Turnkey, our team is here to help you get the most from Microsoft 365.

Whether you need assistance or guidance on further training resources – we can provide a tailored solution to suit your business – get in touch to learn more.


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Post by Sooz Kinsella

Sooz has worked at the core of innovation in software technology for over 20 years. Her passion lies in delivering great customer journeys and automating processes.