In a recent webinar with Malcolm Brown, he answered the key questions you should be asking to ensure you have the best IT infrastructure in place.

key benefits of completing an IT health check

Completing an IT health check can help you:

  • Gain real-world insight into any security vulnerabilities​​
  • Scope your IT health check to conduct a risk assessment​ with actionable tasks
  • Demonstrate your network and data processing policies are secure​
  • Complete the first steps towards achieving Cyber Essentials certification​

We’ve highlighted some of the top questions below and included a recording of the session for you to listen to.

How old is your Server?

The key point to remember here is businesses tend to depreciate laptop or workstation costs over a three to five year period. A similar policy should be in place for your servers too.

Ideally, you should look budget for replacement on year three, with the server refresh taking place in year five.


How can you tell if your PCs are still fit for purpose?

The best way to check is to ask your staff! If they are complaining about the system being slow when using certain applications, then it may be time to renew the PCs.

It’s worth noting, that the age of PCs may not be the issue, it could be related to the advanced software we use is more demanding on the resources of the PC.

For example, you may choose to purchase a lower specification laptop, this may work well if the user is only using simple cloud applications, however, if your team use more powerful software then you will find that these lower-spec PCs do not have the driving power to run this software efficiently.

what should we consider when setting up a backup solution?

With more teams than ever working remotely on a much more permanent basis – this is a pretty hot topic at the moment.

You need to do an honest risk assessment and determine what data is business-critical. Three key questions you need to ask are:

  • Do you just want to take a snapshot of your server at a single time each day?
  • Do you want to be able to recover an entire system or just access data?
  • Do you need to back up local data from remote workers?

Every business is different, it really comes down to what data is important to you and your business. Considering every “What if” scenario is a good way to break this down.

It’s important too to make sure you are also running a supporting operating system. For example windows 7 became end of life on 14th January of this year, this means there has been no security patches released and these laptops could be at risk and vulnerable to hackers or malware.

What other things can we do to help mitigate risk?

Ensuring your operating software and security updates are all up to date can help mitigate risk against malware and viruses.

At Turnkey we recommend a blend of solutions, this could start with anti-virus and email scanning software to a perimeter security review.

The other thing you need to consider is the use of bringing your own device to work – or BYOD, this can lead to a significant vulnerability where the company has no control over the business data stored on these devices.


What’s the risk with BYOD and company data?

Sometimes with remote working companies do not have sufficient laptops to allocate for home use.  When this happens employees use their own laptops and companies have no control over the security ie, antivirus, patching, or even the operating system – this can lead to significant risk to the company data.

Since March 2020 when the pandemic became a global concern, we saw a lot of customers adopting the cloud. This was initially to use tools like Microsoft Teams, but more and more we see customers looking to make better use of cloud storage and file sharing.

listen to the live session

Watch the entire webinar session below. To discuss your IT infrastructure requirements, get in touch with the team to arrange an initial chat.

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Post by Sooz Kinsella

Sooz has worked at the core of innovation in software technology for over 20 years. Her passion lies in delivering great customer journeys and automating processes.