With workplaces returning to “normal”, a new blended workforce model has been implemented across many businesses. Teams with a startup culture are already declaring a work from anywhere policy – the adoption of new technology means this mix of remote and office working is here to stay.

Why virtual group chats are more effective than meetings

Microsoft has always been at the cutting edge of technology and this post outlines how team collaboration can be just as effective virtually!

Five ways to make group chats the best place at work, offering an array of time- and money-saving solutions, including:

Reduce email clutter

Reducing unnecessary emails. If you’ve been on the receiving end of an overflowing inbox, you understand that they’re a big problem for today’s workers. So, it’s no surprise that 22% (more than one-fifth) of working professionals surveyed found that half or more of the work emails they receive are irrelevant to them. Even worse, 11% (more than one-in-10) report as much as 75% or more of their inbox is jam-packed with unnecessary emails. That’s a big drain on time and resources. The right office chat solutions allow you to create different chat channels for each team based on work streams or topics—perfect for targeted one-on-one chatting, messaging, and ad-hoc conversations.

Team hub

Creating a go-to hub for teamwork. The ability to build functional team workspaces not only cuts down on exploding inboxes, but it also means you can bring all the right people together to quickly access key documents and tools, explore data, and get updates from the apps your teams use every day. You can also customise notifications so you don’t miss important activity and information. Microsoft Teams allows you to use all apps across each platform like SharePoint and OneNote,  which can turn a quick chat into an instant face-to-face conversation.


add some personality

The ability to add some personality to the workday. Did you know that when we see a smiley face online, it stimulates the same parts of the brain as those activated by a real human face? Teams should be able to add some fun and humanity to their digital conversations within a group chat—not with just emojis— but with stickers, GIFs, and more.


keeping data secure

Collaboration without sacrificing security. When choosing a business chat solution, be sure to choose one with the best enterprise security and compliance features, including eDiscovery and legal hold for channels, chats, and files, plus data encryption at all times (at-rest and in-transit), and multi-factor authentication to enhance identity protection.

Microsoft 365 seamless integration

Microsoft offers a fully integrated experience for business chat. Teams is a chat-based workspace in Microsoft 365 that keeps all your content, tools, people, and conversations together in one place. Best of all, whatever the size of your structure is (startup, small business or enterprise), it’s included at no extra cost with Microsoft 365 Business Essentials, Business Premium, Enterprise E1, E3, and E5 plans, making it easy for you to give it a try.


Read the full post from Microsoft below:

Why virtual group chats are more effective than meetings

Whether you have teams working from home, collaborating remotely, or just working across the office cubicle, business chat software and apps are the latest must-have workplace essentials. Boasting the ability to merge a number of different collaboration tools into a single web, desktop, and mobile application-it's no surprise they're growing in popularity.

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Post by Sooz Kinsella

Sooz has worked at the core of innovation in software technology for over 20 years. Her passion lies in delivering great customer journeys and automating processes.